The big, national providers rely on the “sell, ship and pray” method of implementing a hosted telephone service.  This means they sell you the service, ship your phones, and pray that they work. Here at 1010 Technology Center we analyze your local area network (LAN) along with the quality of your Internet connection (WAN) and make recommendations to ensure that your call quality will be near perfect. We will properly configure your router for VoIP traffic, or advise you if you need an upgrade before using VoIP. We then personally install all of your new phones and provide hands-on training for your employees.